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      WeSki Promise
      • 21 Oct 2024
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      WeSki Promise

      • Updated on 21 Oct 2024
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      Article summary

      WeSki Promise

      • Updated on 30/04/2023

      Step into a world of snowy adventure with WeSki's ski packages, designed for seamless booking and ultimate peace of mind.:

      Key Benefits of our Trips:

      ❄️ Secure your holiday with only a £99 deposit

      ❄️ Full financial protection

      ❄️ 24/7 online support during your trip

      ❄️ Guaranteed Best Price

      ❄️ Assured Repatriation

      ❄️ Full cash refund within 14 days if we’re unable to fulfil your trip due to COVID-19 restrictions* (subject to terms and conditions below)

      Book with confidence, you are fully protected by us, ABTOT and ATOL protection. Click here and learn more about our terms and conditions.

      Secure your trip with a deposit

      You can secure your trip by making a deposit. The remaining balance will be due either 60 or 90 days before departure, depending on the payment terms assigned at the time of booking.

      Please note, deposit options are only available for trips booked within the timeframes specified by the payment option you receive. If your booking is made closer to the departure date, full payment may be required at the time of booking.

      Guaranteed Best Price

      We are designed to give you the best price for your perfect fit ski trip. Our smart trip builder algorithm compares and combines more options than any other company to find the lowest possible price. We are constantly improving our technology and increasing our inventory to make sure we’ll always give you the best value for your money. If you find the same holiday you found with us at a lower price, we will refund the difference so you will never pay more!
      Click here and learn more about our terms and conditions.

      24/7 support during your trip, on-ground and online

      From the moment you make your booking, and all the way to the slopes, our dedicated ski experts are available for anything you might need. Our customer service is available every day from 9:00 to 22:00 for anything you need, with an emergency line available 24/7 during your trip for any urgent emergency cases.

      You can book with ease knowing that we'll be with you every step of the way :)

      Full financial protection

      At WeSki, our goal is to make your travel experience seamless and tailored to your preferences. That's why we provide you with comprehensive financial protection, ensuring complete peace of mind when making a booking.

      When you choose to fly with us, rest assured that our ATOL licence, number 11341, offers you financial protection, giving you the confidence you need.
      If you decide not to book a flight, you are still fully protected by ABTOT, number 5497.

      Please be aware: Financial protection does not extend to Credits and Vouchers issued under any circumstances.

      Repatriation guarantee in case of need

      If you booked a ski trip with us that includes flights and during your trip, government restrictions were implemented that would prevent you from continuing with your trip or experienced a major change in your trip due to the local government’s restrictions (e.g quarantine restrictions for over 24 hours or lockdown) we will make sure you’ll get back home safe and sound with no extra charge.

      Click here and learn more about our terms and conditions.

      Full cash refund within 14 days

      Looking to book a ski trip but worried about COVID-19 restrictions? Good news, we’ve got you covered! In the event that 3 days (or less) prior to your departure, any of the following cases happens, you’ll be eligible to receive a full cash refund in the event of the following Covid restrictions* being announced:

      • Ski resort closure
      • Mandatory self-isolation (over 24 hours) of all vaccinated** visitors in your destination country (for flight-inclusive trips)
      • UK government restriction of non-essential flights to your destination country(for flight-inclusive trips)
      • Restriction of entry to your destination country for vaccinated** visitors from the UK(for flight-inclusive trips)
      • Flight cancellation by the airline without any viable alternative (for flight-inclusive trips)

      Please note:

      • Local guidelines and entry policies are changing frequently, as a result, and in order to maximize the chances for your trip to go ahead as planned, we won’t cancel your trip until the last 3 days prior to departure if any of the Covid restrictions are in place.
      • Any amounts paid with a Credit Voucher will be refunded with a replacement Credit Voucher, with a new expiration date.

      * Covid Restrictions – This DOES NOT include any instances where you contract Covid-19 and are unable to travel due to illness and/or isolation as a result of illness. Please ensure you have adequate travel insurance in place with Covid-19 cover included to protect against this risk.
      ** Vaccinated - according to the local governments’ definitions of a fully-vaccinated visitor in terms of vaccine type, the number of doses received, vaccination dates, etc.

      Please let us know if you have any additional questions.

      👋🏼 Our team is always here to help.

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