Contents x
      WeSki Promise
      • 26 Jan 2025
      • Print
      • PDF
      Contents

      WeSki Promise

      • Updated on 26 Jan 2025
      • Print
      • PDF
      Article summary

      WeSki Promise

      WeSki’s ski trips allow you to book with ease and peace of mind. All our trips include:

      All our trips include:

      ❄️Secure your holiday with a tailored payment option

      ❄️ Full financial protection

      ❄️ 24/7 online support during your trip

      ❄️ Assured repatriation

      ❄️ Guaranteed best price

      ❄️ Full cash refund within 14 days if we’re unable to fulfil your trip due to COVID-19 restrictions

      Book with confidence, you are fully protected by us, SGR protection. Click here and learn more about our terms and conditions.

      Secure your holiday with a tailored payment option

      Our multi-pay options are designed to put you in control:

      • Flexible and low deposits: No one-size-fits-all here! Our deposits are tailored to your trip’s departure date, giving you the flexibility you need to secure your adventure at the lowest possible price. Book well in advance, and you may even lock in your trip with a deposit as low as €119. During booking, we’ll provide all the details upfront – including your deposit amount, payment deadlines, and final balance – so there are no surprises.

      • Pay your way: after your deposit is sorted, the rest is up to you. Choose to pay the balance in one go, or break it into smaller, manageable installments. Final payment deadlines depend on your departure date, and we’ll confirm everything when you book.

      Full financial protection

      WeSki’s mission is to allow you to travel your way with ease. That's why we guarantee full financial protection that gives you complete confidence when booking:

      ❄️ We are SGR protected

      ❄️ We hold a membership with ANVR (in process)

      You can fly with confidence knowing you are financially protected by our SGR licence.
      Please note: Credit Vouchers issued are not covered by any means of financial protection.

      Guaranteed Best Price

      We are designed to give you the best price for your perfect fit ski trip. Our smart trip builder algorithm compares and combines more options than any other company to find the lowest possible price. We are constantly improving our technology and increasing our inventory to make sure we’ll always give you the best value for your money. If you find the same holiday you found with us at a lower price, we will refund the difference so you will never pay more!
      Click here and learn more about our terms and conditions.

      Repatriation guarantee in case of need

      If you booked a ski trip with us that includes flights and during your trip, government restrictions were implemented that would prevent you from continuing with your trip or experienced a major change in your trip due to the local government’s restrictions (e.g quarantine restrictions for over 24 hours or lockdown) we will make sure you’ll get back home safe and sound with no extra charge.

      Click here and learn more about our terms and conditions.

      24/7 support during your trip, on-ground and online

      From the moment you make your booking, and all the way to the slopes, our dedicated ski experts are available for anything you might need. Our customer service is available every day from 9:00 to 22:00 for anything you need, with an emergency line available 24/7 during your trip for any urgent emergency cases.

      You can book with ease knowing that we'll be with you every step of the way :)

      Full cash refund within 14 days

      Looking to book a ski trip but worried about COVID-19 restrictions? Good news, we’ve got you covered! In the event that 3 days (or less) prior to your departure, any of the following cases happens, you’ll be eligible to receive a full cash refund in the event of the following Covid restrictions* being announced:

      • Ski resort closure
      • Mandatory self-isolation (over 24 hours) of all vaccinated** visitors in your destination country (for flight-inclusive trips)
      • Government restriction of non-essential flights to your destination country(for flight-inclusive trips)
      • Restriction of entry to your destination country for vaccinated** visitors (for flight-inclusive trips)
      • Flight cancellation by the airline without any viable alternative (for flight-inclusive trips)

      Please note:

      • Local guidelines and entry policies are changing frequently, as a result, and in order to maximize the chances for your trip to go ahead as planned, we won’t cancel your trip until the last 3 days prior to departure if any of the Covid restrictions are in place.
      • Any amounts paid with a Credit Voucher will be refunded with a replacement Credit Voucher, with a new expiration date.

      * Covid Restrictions – This DOES NOT include any instances where you contract Covid-19 and are unable to travel due to illness and/or isolation as a result of illness. Please ensure you have adequate travel insurance in place with Covid-19 cover included to protect against this risk.
      ** Vaccinated - according to the local governments’ definitions of a fully-vaccinated visitor in terms of vaccine type, the number of doses received, vaccination dates, etc.

      Please let us know if you have any additional questions.

      👋🏼 Our team is always here to help.

      What's Next