---
title: "Cancelling Your Trip"
slug: "ways-of-cancellation"
updated: 2025-07-27T13:46:58Z
published: 2025-07-27T13:46:58Z
canonical: "terms.weski.com/ways-of-cancellation"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://terms.weski.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Cancelling Your Trip

You can cancel your transaction by providing us with a cancellation notice through any of the following communication methods:

- **Email:** [contact@weski.com](mailto:http://contact@weski.com);

The cancellation notice must include your full name and ID number. For a more efficient process, please also include the booking number on your cancellation notice.

### Reservations made by an Israeli consumer in Israel

### 

Reservations made by an Israeli consumer in Israel in a "long-distance sales transaction" as defined in the Israeli Consumer Protection Law, 1981, could be cancelled by providing a cancellation notice:

- Within fourteen days of the later between the date of purchase or of receipt of a document containing the details listed in article 14C(b) to the Consumer Protection Law; and
- At least seven days, not being days of rest, before the date of receiving the service.

A reservation made in a "long-distance sales transaction" by an Israeli consumer who is a "disabled person", a "senior citizen" or a "new immigrant" (according to the definitions of these terms as set out in the Israeli Consumer Protection Law, 1981), could be cancelled by providing a cancellation notice:

- Within four months of the later between the date of purchase or of receipt of a document containing the details listed in article 14C(b) to the Consumer Protection Law; and
- At least seven days, not being days of rest, before the date of receiving the service.

The said four months cancellation period will apply solely on transactions which included a conversation with the consumer (including a by means of electronic communication).

When cancellation is being made pursuant to the cancellation policy set in the Consumer Protection Law, as described above, the cancellation fee shall be equal to

- NIS 100 or;
- 5% of the amount paid whichever is lower

No cancellation fee shall be collected if the cancellation was a result of a breach or unsuitable service.

Cancellation made outside the timeframes set in the Consumer Protection Law, 1981, shall be subject to fees in accordance with our cancellation policy available [here](https://terms.weski.com/il/docs/cancellation-policy).